# Privacy Policy
**Last Updated:** 20 August 2025
Thank you for visiting **[www.zouddha.com](https://www.zouddha.com)** (the “Website”), operated by **The Zouddha Foundation** (“Zouddha,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect Personal Information when you use the Website, enroll in our offerings (including **“Reveal – Past Life Regression with Nirmann”**), join our communities, or otherwise interact with us.
By accessing or using the Website, submitting information, or otherwise communicating with us, you agree to this Privacy Policy. If you do not agree, please do not use the Website.
> **Important notes**
> • Our programs are intended **only for individuals 18 years of age or older**.
> • We serve learners worldwide. Depending on your location, additional rights may apply (see the “Your Privacy Rights by Region” section below).
> • This Policy applies to information collected online through the Website and our official forms, as well as from related services we use to run our courses and communities (e.g., email platforms, video conferencing, payment processors, analytics and advertising tools).
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## 1) Information We Collect
### A. Personal Information you provide to us
We collect Personal Information that you voluntarily provide when you:
* create an account, join a waitlist, enroll in a course, or request support;
* subscribe to newsletters, download resources, or respond to surveys;
* participate in events, live sessions, or communities (e.g., WhatsApp groups);
* complete intake forms, feedback forms, or application questionnaires; or
* make a purchase.
This may include: name, email, phone number, billing address, shipping address, country/region, preferred language, profession, and (if you buy a paid offering) payment-related details handled by our payment processors. We may also collect optional information you choose to share about your goals, interests, and course preferences. If you share health-adjacent reflections (e.g., emotional state, well‑being goals) in forms or communities, we treat them as **sensitive** and process them only with your consent and for the purpose you expect (e.g., to personalize your learning experience). **We do not collect or store medical records and do not provide medical advice.**
> **Payments:** We use third‑party payment processors to handle payments. We do not store full credit/debit card numbers on our servers. The processors’ privacy practices govern their handling of your payment data.
### B. Information collected automatically
When you visit the Website or open our emails, we and our service providers may automatically collect certain information via cookies, pixels, SDKs, and similar technologies, such as:
* device and browser information;
* IP address and general location (e.g., city/region);
* pages viewed, links clicked, time on site, referring/exit pages;
* email engagement (opens, clicks, approximate location tied to IP);
* identifiers used for advertising/analytics.
You can control cookies and similar technologies through your browser or device settings. Disabling certain cookies may affect site functionality. See **Cookies & Similar Technologies** below for more details.
### C. Information from third parties
We may receive information about you from advertising platforms, analytics providers, social networks (e.g., if you interact with our posts or submit forms hosted by those platforms), webinar tools, affiliates/referrers, or partners—consistent with your settings and their privacy policies.
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## 2) How We Use Personal Information
We use Personal Information to:
* provide and improve the Website and our programs (including **Reveal – Past Life Regression with Nirmann**);
* process enrollments, payments, and customer support requests;
* personalize content, recommendations, and learning communications;
* operate communities (e.g., moderated WhatsApp groups) and deliver course logistics;
* send transactional notices (receipts, reminders, updates) and marketing communications (where permitted by law);
* analyze Website and campaign performance, including A/B testing and audience measurement;
* show or measure ads on third‑party platforms (e.g., Meta/Facebook, Google), including **custom audience** or **look‑alike** targeting where allowed and consented;
* maintain safety and integrity; prevent fraud, spam, and abuse; and
* comply with legal obligations and enforce our terms.
**Legal bases (EEA/UK):** consent; contract performance; legitimate interests (e.g., site security, service improvement, limited direct marketing); and legal obligations.
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## 3) How We Share Information
We do **not** sell Personal Information. We may share Personal Information with:
* **Service providers / processors** who help us run the Website and offerings (e.g., hosting, CRM, email, customer support, analytics, video platforms, payment processors, webinar tools, messaging tools like WhatsApp);
* **Advertising/analytics partners** to measure performance and, where permitted, deliver targeted ads or create custom audiences (you can opt out—see **Your Choices**);
* **Instructors, mentors, moderators** supporting our programs and communities, under confidentiality obligations;
* **Affiliates/partners** when you opt in to joint offerings or referrals;
* **Authorities** or other parties when required by law, to protect rights and safety, or in connection with a merger, acquisition, or reorganization.
We require service providers to protect Personal Information and use it only for our documented purposes.
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## 4) Your Choices
* **Email:** You can unsubscribe from marketing emails anytime via the link in our emails. We may still send transactional or service messages (e.g., enrollment confirmations, access links).
* **WhatsApp/SMS:** If you join a WhatsApp/SMS channel with us, you consent to receive messages. You can leave the group or reply **STOP** (where supported) to opt out.
* **Cookies/Advertising:** Manage cookies via your browser settings. You may opt out of interest‑based advertising on participating networks (e.g., via platform settings such as Facebook/Instagram ad preferences and Google Ads settings). Some opt‑outs rely on cookies and will reset if you clear cookies or change devices/browsers.
* **Custom Audiences:** Where required, we will obtain your consent before using your email/phone for custom or look‑alike audiences. You can opt out by contacting us (see **Contact Us**).
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## 5) Cookies & Similar Technologies
We use necessary, functional, analytics, and advertising cookies/pixels to operate the Website, remember your preferences, understand usage, and improve our services. Because there is no consensus on responding to **Do Not Track** signals, we do not currently respond to them. You may block or delete cookies in your browser; some features may not function properly if certain cookies are disabled.
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## 6) Data Retention
We retain Personal Information for as long as needed for the purposes described in this Policy—such as providing services, complying with legal obligations, resolving disputes, and enforcing agreements. Where possible, we minimize and anonymize data.
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## 7) Children’s Privacy
Our Website and programs are intended **only for adults (18+)**. We do not knowingly collect Personal Information from children under 18. If you believe a minor has provided Personal Information, please contact us and we will take appropriate steps to delete it.
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## 8) Security
We use administrative, technical, and physical safeguards designed to protect Personal Information (e.g., encryption in transit, access controls, firewalls, monitoring). However, no method of transmission or storage is 100% secure. You are responsible for using strong passwords, keeping credentials confidential, and logging out of shared devices.
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## 9) International Data Transfers
We are a global education provider. Your information may be transferred to and processed in countries outside your own (including where our service providers operate). We implement appropriate safeguards for cross‑border transfers as required by applicable law.
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## 10) Your Privacy Rights by Region
### A. India (DPDP Act, 2023)
Where the **Digital Personal Data Protection Act, 2023** applies, you may have rights to: (i) access information about how your Personal Data is processed; (ii) request correction, completion, or erasure; (iii) withdraw consent; and (iv) nominate another individual to exercise rights in certain situations. You can exercise these rights via the **Contact Us** section. We will respond per applicable timelines and provide a grievance redressal mechanism.
### B. European Economic Area (EEA) & United Kingdom (UK)
Subject to exemptions, you may have rights to access, rectify, erase, restrict, port, or object to processing, and to withdraw consent at any time (without affecting prior processing). You also have the right to lodge a complaint with your local data protection authority. We act as the **controller** for Website processing. Where required, we will identify an EU/UK representative.
### C. California, Virginia, Colorado and other U.S. states
If a U.S. state privacy law (e.g., **CCPA/CPRA** in California) applies, you may have rights to **know/access**, **correct**, **delete**, and **opt out of sale/share** of Personal Information and to limit use of sensitive Personal Information. We do **not** sell Personal Information. We may “share” Personal Information for cross‑context behavioral advertising as defined under CPRA; you may opt out via cookie preferences or by contacting us. We will not discriminate against you for exercising your rights.
> To exercise your rights (any region), please see **How to Make a Rights Request** below.
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## 11) How to Make a Rights Request
To request **access**, **correction**, **deletion/erasure**, **export/portability**, or to **withdraw consent** or **opt out** of custom audiences/ads, please email us using the details in **Contact Us** with a clear subject line such as:
* “Access My Data”
* “Correct My Data”
* “Delete My Data” / “Forget Me”
* “Export My Data”
* “Opt Out of Ads/Custom Audiences”
For security, we may verify your identity and ask you to send the request from the email/phone we have on file. Some data may be retained where permitted or required by law (e.g., tax, fraud prevention). Where feasible, we may anonymize rather than delete.
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## 12) Third‑Party Links & Services
The Website may contain links to third‑party sites or services. Their privacy practices are independent of ours; please review their policies. We are not responsible for third‑party content or practices.
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## 13) Changes to This Policy
We may update this Policy from time to time. The “Last Updated” date indicates the latest revision. Material changes will be posted on this page (and, where required, we will notify you by email or prominent notice). Continued use of the Website after changes means you accept the updated Policy.
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## 14) Contact Us
**The Zouddha Foundation**
**Website:** [www.zouddha.com](https://www.zouddha.com)
**Email (privacy & rights requests):** [teamz@zouddha.com](mailto:teamz@zouddha.com)
> If you contact us to exercise rights, we will acknowledge and respond within the timelines required by applicable law.
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## 15) Additional Disclosures
* **Program‑specific communications:** By enrolling in any course (including **Reveal – Past Life Regression with Nirmann**), you consent to receive program logistics, reminders, and updates via email and (if you opt in) WhatsApp/SMS or other messaging tools. You can opt out of marketing while still receiving essential service messages.
* **Community conduct:** Our communities are designed for respectful learning. Please avoid sharing others’ Personal Information without consent. We may remove content that violates community guidelines.
* **Health disclaimer:** Our offerings support personal growth and are **not** a substitute for professional medical or mental‑health care. Do not share confidential medical information in public community spaces.
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## 16) Regional Contact Information (Optional)
If required by law, we may designate local representatives or grievance officers. When appointed, their details will be published here.
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### Summary of Key Points
* We collect information you provide and data collected automatically via cookies/pixels.
* We use data to operate and improve the Website, deliver programs, support learners, and (where permitted) send marketing or show relevant ads.
* You control email, messaging, and ad preferences and can exercise privacy rights as provided by your region’s laws.
* We do not sell Personal Information. We share with service providers under contracts to process data on our behalf.
* Contact **[teamz@zouddha.com](mailto:teamz@zouddha.com)** with any questions or requests.
